Use IT to reach govt services to common man,CS tells officials

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rs sharma By using Information Technology, the government services can reach the common people in a better way. To make the government services easily available to the common people the technology should be used to the maximum. The Chief Secretary R S Sharma said this at a meeting to discuss different projects taken up by the Information Technology.

The I T department under State Services Delivery Gateway (SSDG) will provide for E-payment gateway, SMS gateway, On-line application and other services. All departments would function on one platform. The Chief Secretary directed all departments to coordinate among themselves and use this base. If works was undertaken separately then it will not only be time consuming but be costly. By adopting the system not only time will be saved but also be cost effective. It will be lead to transparency and curb corruption, he said.

The Chief Secretary directed that a call centre be connected to all departments so that a common person could call on one number to indicate his problems. The Call Centre would forward information to the concerned department.

Principal Secretary I T Department N N Sinha applications forms of all departments were being converted into electronic format that would facilitate on line applications.

The Chief Secretary said that all government services should be linked with Aadhar. All those who benefit from government services should compulsorily register themselves with Aadhar. He said that after December 31 no services would be provided without Aadhar. He asked officials to publicize Aadhar registration process so that the work was completed within the time limit.

The SSDG will provide SMS services free to all departments. The Chief Secretary asked the entire department to get connected with SMS gateway. He asked the IT Secretary to send messages to all departments explaining as to how to use SMS gateway. Under E-payment gateway all government payments should be on- line. He directed that the departments should not enter into a contract any banks.

IT Secretary Sinha said that the Himachal Pradesh’s Human Resources Management would be adopted in Jharkhand as well. Under this all details of an employee -service book, property return, Annual Confidential Reports, and bio-metric details will be collated. This will be completed in Jharkhand in two and half years, he said.

The Chief Secretary directed better implementation of E Government applications and mobile services. He asked the officers to start immediately using system of ‘file tracking and letter tracking’.

For the development of Agriculture and its related fields long term plans should be formulated and worked out in a time bound manner. Keeping future in view productive schemes should be drawn up and targets should be achieved. Chief Secretary R S Sharma said this today at a review meeting of the Agriculture Department.

During the review, the issue of shortage of staff that was hindering the work execution cropped up. Chief Secretary said that the department has to formulate the guidelines for appointment of officers and employees.

He said that rules for appointments should be given a final shape within two months. To strengthen the functioning of the directorates related to the department, the Chief Secretary said that the directorate should be re-organized to improve the work culture. Power should be decentralized at all level, responsibilities should be fixed, he said.

The Chief Secretary in the state there were areas that have being marked as forest land but were in fact barren. At the same time, there is large number of people landless. There was a great possibility of cashew production in the state. The State Horticulture Mission should draw up a future plan in this direction. Cash crops like cashew should be encouraged so that farmers benefited directly and the state profited commercially in an indirect manner.

In the areas, suitable for cashew plantation, the landless should be encouraged to grow the cash crop in the barren land. Large number of people would get gainful employment from the agriculture-based industry.

Chief Secretary stressed the need for strengthening the agriculture related basic infrastructure. Cold storages and processing plants should establish in the state. He also gave instruction for reforms in agriculture marketing mechanism. The Chief Secretary said organizational efforts should be made so that loan through Kisan Credit Card covered maximum number of people. For better production, scientific methods should be adopted.

He said that effort should be made in future so that with the use of satellite based imagery more accurate statistics about sowing became available.

At the meeting Agriculture Secretary Nitin Madan Kulkarni, State Horticulture Mission Director Prabhakar Singh and other senior officials were present.

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